FACADE SOLUTIONS

Privacy Policy

WEBSITE PRIVACY NOTICE

 

The purpose of our privacy notice is to inform you about our policy and our use of the data and/or personal information we collect from you when you submit your data when utilising

our website.

 

As the Operator of your information we are complying with the provisions of the POPI Act and informing you about what we use your data for, what your rights to the data you give us are and to tell you about who we are.

 

Hampson Peters (Pty) Ltd trading as Façade Solutions offers custom Façade Design, together with our team of professionals, of the following Glass and Aluminium products in both the Domestic & Commercial market.

 

  • Windows & Doors
  • Shopfronts
  • Unitised Curtain Walls
  • Cladding
  • Louvre & Solar Shading
  • Spider & Fin Glazing

 

Our address and contact details are as follows:-

 

Physical Address          34 Cypress Drive, Glen Anil

Email Address             hbi@iafrica.com

Telephone no.             031-5695024

 

Delete this section if cookies are not used

USE OF COOKIES

We use cookies to assist us in the collection of useful information about visitors to our website. These cookies assist in the functioning of our website. We do not ask for your consent for certain cookies to be placed onto your IT system/computer.

We use the following cookies:-

Name of cookie: WAITING ON INFORMATION.

What it does    :

Purpose          :

 

Data Collected

The following data is collected for administration purposes:-

Your name and company details; address; contact number, email and designation if applicable.

 

Data Usage

The information collected is utilised by us in order to respond to your enquiries made on our website. We need your data in order to send you information regarding our products and services as part of our legitimate interest in your enquiry. The data is needed to make contact with you from our sales department for quotation purposes as well as our accounts department in the event that our quotation is successful and an invoice needs to follow.

 

We will not share your Data with any other third parties or use your data for any purpose other than described above. The information collected by us that you provide will not be used to make any automated decisions about you.

 

Your data will not be used for correspondence or newsletters concerning our services and products using your name and email address.

 

Downloading of documents

Your name, organisation, and email address are used when directing you to a link for any documents that you wish to download.

In the event that your name and email address are shared with a product supplier this third-party service provider company is bound contractually to safeguard and protect your personal information as per the provisions of the POPI Act.

Your personal data is electronically stored unless you withdraw your consent for our continued usage of your data and are instructed by you to delete and erase your data.

 

Surveys

We do not request you to partake in any surveys. However, if we receive a testimonial from you we may use some or all of your comments and opinions as a trusted testimonial on our website. You may withdraw your consent for us to publish this at any time.

 

Consent 

We require your consent to obtain and use the data.

You may withdraw your consent at any time by notifying us in writing.

We will maintain your data on our records for as long as we have your consent to do so.

We will alter, delete/erase your data on your written instruction to do so. Your Data will not be used abroad.

You can also request us to stop using your information at any time through withdrawal of your consent directed to us in writing or by clicking the unsubscribe button on any of our emails correspondence sent to you with this facility.

We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review or survey (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.

Your details are shared with a third-party reviews system which is based within Southern Africa.

We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for as long as we are marketing the product or services that the review refers to, after which it is deleted. You may ask us to remove your review at any time.

 

COMPLAINT

You have a right to complain about our use of your information.

If we do not respond to your full satisfaction to you then your complaint can be directed to the Regulator’s Office.

 

Please refer to our Request for Consent Form B, pages 7-9, attached to our PAIA manual and kindly complete and return to us at the address provided therein.